Steve Basso  »  About Our Company

About Our Company

Since 1974 Steve Basso Plumbing, Heating & A/C has been serving New Haven and Fairfield Counties with all of their home comfort needs. We take special pride in the Plumbing and HVAC techs we employ and dedicate their time and training, not only in their technical skills, but also in customer service. All of our employees work hard to make your experience as enjoyable as possible, as we are dedicated to 100% customer satisfaction.

We are locally owned and operated, which enables us to provide each customer with the most personalized attention and services needed to completely understand and solve each situation.

Community Involvement

Recently Steve Basso Plumbing, Heating & A/C was featured on This Old House To The Resuce! Where our work for AmeriCares Homefront Day—an annual fix up day organized by the international relief group to help low-income and elderly homeowners maintain their homes—usually starts a few days earlier with some advance prep. Our company installed a new ADA compliant hand held shower spray and valve , new ADA compliant toilet and new sink and faucet. These changes along with many others to the house will help the homeowner be more self sufficient.

Up Front Pricing

You should NEVER have to pay the price for slow or inefficient service. But that's exactly what tends to happen when you pay service technicians by the hour instead of by the job. Because we charge by the job, you never pay for slow or lazy technicians or for run-around time for parts and other materials. And because it's in our best interests to work as efficiently as possible, we stock our trucks with every imaginable tool and part, and train our technicians to do the job efficiently and correctly the first time around.

Our HVAC Memberships

	The Service Roundtable is a revolutionary organization founded by a collaboration of leading HVAC and plumbing contractors to help other contractors improve their sales, marketing, operations, and profitability. Contractors are provided with a variety of business tools, such as direct mail letters, brochures, sales literature, training material, pricing spreadsheets, and more.
	Plumbing-Heating-Cooling Contractors Association - Dedicated to the promotion, advancement, education and training of the industry, for the protection of our environment and the health, safety, and comfort of society.
	Founded in 1972 The New Haven and Fairfield County Heating & Cooling Contractors Association set fourth to create a standard of excellence within the heating, cooling and ventilation industry. CHCC accepts only highly skilled and licensed contractors who adhere to a strict code of ethics. This select group of contractors pride themselves on these standards and proudly display the CHCC emblem. Our commitment means your satisfaction and the safety of your family.
	Steve Basso Plumbing, Heating & A/C is a member in good standing with the Better Business Bureau.

If you are looking for a plumbing , heating or a/c contractor in Fairfield or New Haven county, please call us today at (203) 335-0224 or (203) 852-7144 or complete our online request form for an in-home consultation.